Active Suffolk Impact Report 2019-2020 - Flipbook - Page 16
What do our partners think?
How likely is it that you would recommend the Active
Partnership to a friend or colleague?
Score given
10
9
8
7
0
2
In 2019, Active
Suffolk’s net
promoter score was
84%
4
6
The highest
8
10
12
result Active Partnership
National Average:
the team have
ever received
34%
and a
increase since 2015.
Working with Active Suffolk has been
a benefit for the local community
and the support given to help set
up the chosen programme has been
professional and helpful at all times. I
have most certainly promoted this to a
few key partners in the area which are
investigating their options.
Fantastic Active
Partnership that goes
out their way to do their
best for all partners
59%
Supportive staff,
knowledgeable and able
to provide opportunities
for networking and
partnership building.
14
18
20
95% of organisations (37/39)
view Active Suffolk as either “Very
Important” or “Important”
in terms of Active Suffolk supporting
them to achieve their organisation’s
priorities for the upcoming 12 months.
We have started to use the
data available to identify
possible initiatives and
assist in the development of
external funding bids.
The team at Active Suffolk
are Cooperative, flexible
and have good awareness
of communities, it is a very
positive re collaboration.
16
Very positive and
supportive working
relationship
Active Suffolk are always very helpful.
If I have any queries - they are dealt
with promptly and the team are always
friendly. Also, when I need quarterly
updates, these are received with a
constructive report which is really
helpful with the partnership working.
The local data that Active Suffolk were
able to provide for the Leiston area
was supportive in the Council’s 4.2m
investment in redeveloping the leisure
centre. Active Suffolk provide excellent
data that support initiatives that are
key to the Council.